If you have a dispute about the date once we have set up or finalized a tenant’s account, the date can be changed once we receive the condition report that was signed by the tenant confirming the date in question. These agreements are between you and your tenant. Once a tenant has advised us that they have vacated the premises, the date the key was returned or left behind is used as the final date for the tenant account. If you don’t want any energy used while you are billed between tenants, you may shut off the main breaker after you have made sure it is safe to do so. We do not disconnect the power when a tenant vacates. This is another important reason for in and out meter readings. When the property or unit is vacant, the property owner is billed. Move-in and move-out readings are very important because they are the starting point and ending point for your tenants’ accounts. Our billing is based on energy consumed as determined by meter readings. You can also request this bill comparison by mail.We offer tips and resources for residential property owners or managers with tenants that pay their own energy bills: Ameren customers who want more detail will be able to find an online breakdown of how much electricity they used and the rate they paid each hour over that period, at On the website, you can also view a comparison of what you would have paid under your utility’s standard rates versus what you paid in the power-smart pricing program. Your bill will include the number of kilowatt-hours you used over the course of the billing period and a total cost for that electricity. Remember, under hourly pricing, you could be charged a vastly different rate for each hour of electricity usage over the course of a month. That fixed charge, which all electric customers pay, covers the costs associated with such tasks as meter reading and testing the meter equipment.)Īlso, you won’t pay Ameren’s standard per-kilowatt-hour electricity rate. (This charge is in addition to the “meter charge” already on your bill. First, your monthly bill will have the $2.25 monthly “meter lease” fee added to it.
You will pay all the charges on your electric bill now, with two differences. If the company’s probe alleges that there has been a “tap” on the pipes or wires-meaning somebody is stealing your gas or electricity-the utility will attempt to ask the landlord to remove it immediately and determine who benefited from the tap. Remember, for any suspiciously high bills, the company is obligated to investigate within 30 days. The utility is not obligated to correct the problem and will hold you responsible for the charges, so use the letter to pursue your landlord to fix the matter and give you compensation.
If the company finds something wrong, ask it to send you a letter confirming the problem. Also, it’s your right to ask the gas or electric utility to trace your lines to determine if you’re paying for utility service in an additional apartment or any other area that isn’t your responsibility. Turn off all your electric appliances and then find your meter and check if it’s still running. If your electric bill seems too high, you can try your own test. For example, renters are sometimes inappropriately charged for utility costs connected to the laundry room, outside lights, and even the building’s hot water heater. Make sure you aren’t being charged for more than what you agreed to. Read the lease carefully to see what utilities you are responsible for paying.
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